Business phones

Never miss a customer call, wherever your team is working.

Enhance your business communication with a modern VoIP phone system. RBI Cloud Connect, our cloud phone service, offers clear call quality and features like call forwarding, voicemail-to-email and conference calling.

Whether you’re a small business or a larger organization, your team can answer calls from a desk phone, a computer or their mobile, and you can add Agentic Voice AI to answer every call.

What this means for you

How Business phones helps you

Save me time

Agentic Voice AI can answer calls 24/7, transfer callers and take messages.

Spend wisely

A cloud phone system with no phone hardware to maintain on site.

Make me efficient

Desk phones, computers and mobile apps on one business number, with voicemail to email.

Help me grow

Add lines, users and locations easily as you expand.

What’s included

Cloud phone system

No phone hardware to maintain on site: the system runs in the cloud.

Work from anywhere

Desk phones, computer softphones and mobile apps on one business number.

Voicemail to email

Messages delivered to your inbox.

Call forwarding and routing

Calls reach the right person, wherever they are.

Conference calling

Bring several people into one call.

Agentic Voice AI

An AI receptionist that answers calls 24/7, transfers callers and takes messages.

How we work

  1. 01

    Plan

    We review your numbers, users and call flow.

  2. 02

    Port

    Your existing numbers move over.

  3. 03

    Set up

    Phones, apps and greetings are configured.

  4. 04

    Support

    Changes and help from our team.

Why Reality Bytes

  • In business since 1998, homegrown in Drumheller, Alberta
  • Support available 24/7/365
  • Local offices in Drumheller and Medicine Hat
  • We prescribe, we don’t sell

Business phones FAQs

Can we keep our existing phone numbers?

In most cases, yes. Existing numbers can be ported to the new system.

Do we need new phones?

You can use desk phones, computer softphones or mobile apps. We recommend what fits your team.

Where can I learn more?

Visit rbicloudconnect.ca for features, pricing and training videos.