FAQs

A Managed Service Provider (MSP) is a third-party company that proactively manages your business’s IT infrastructure, systems, and services—usually through a subscription model.

Businesses use MSPs to offload the burden of managing IT. MSPs offer 24/7 monitoring, system updates, cybersecurity, helpdesk support, and data backups—so your internal team can focus on growth.

• Predictable Monthly Costs

  • Pay a flat rate instead of surprise repair fees.

• Proactive IT Support

  • Problems are solved before they disrupt your workflow.

• Stronger Cybersecurity

  • MSPs implement firewalls, anti-virus, monitoring, and employee training.

• Scalable Services

  • Add or remove users and services as your business grows.

• Expertise on Demand

  • Access to a team of IT professionals without hiring internally.

We’ve helped businesses across Canada with secure internet, cloud backups, cybersecurity audits, and reliable helpdesk support. Our expertise, helpful personalities and quick response times set us apart.

An MSP (Managed Service Provider) is a company that remotely manages your IT needs, offering proactive support, cybersecurity, and scalable solutions so your business can stay secure and productive.

Small businesses often lack dedicated cybersecurity staff and systems, making them easy targets for hackers, ransomware, and phishing scams.

• Train Your Staff

  • Human error causes up to 88% of data breaches. Regularly train employees on phishing, password hygiene, and scam recognition.

• Use Multi-Factor Authentication (MFA)

  • Require MFA on all critical systems like email, CRMs, and cloud services.

• Back Up Your Data

  • Regular cloud backups protect you from ransomware attacks and accidental loss.

• Install a Managed Firewall

  • Work with an MSP like Reality Bytes to deploy a firewall that filters malicious traffic.

• Run Security Assessments

  • Conduct regular audits to identify vulnerabilities before hackers do.

• Deepfake phishing emails

• AI-generated scam websites

• Mobile device attacks

• Zero-day exploits

Train employees, use multi-factor authentication, back up data, install managed firewalls, and run regular security assessments.