Managed Services (MSP) is an umbrella term for the complete management of your business IT infrastructure. Our Ti Managed Services program will save you time & money by taking a complete and accurate management role of your IT infrastructure. The program provides the following features:
Asset Tracking (track the type of hardware, computers, and peripherals in use)
Server Monitoring (fans, temperatures, security patches, antivirus software, backups)
Workstation Monitoring (daily checks of all your business PCs)
Reporting (Get a daily "Peace of Mind" report, as well and detailed weekly, monthly reports)
Single Point of Contact (Save time, and money by relying on us to support your systems)
Instant Support (Our remote support technicians can assist you with problems with one click of the mouse)
Lower TCO (Reduce your total cost of ownership by outsourcing to us)
Network Monitoring (Check bandwidth % of use, find bottlenecks in your systems, improve performance without replacing hardware)
Antivirus & SPAM (Managed AV & SPAM filtering on all intra and extra network traffic)
Intrusion Detection (24/7/365 Checks for hacker attempts on your network)
Off-Site Backup (Outsource your backups to our secure off-site locations)
Patch Management (Our Ti Dashboard identifies all software updates for multiple vendors and installs them during off-peak times)
Preventative Maintenance (Our clear & accurate picture of your technology setup allows for a logical upgrade & maintenance program)