John Shoff
C.E.O. / Network & I.T. Support

e-Mail:
jshoff@realitybytesinc.com

 

I am a long term resident of Drumheller.  I was born, and raised in Drumheller and have lived in the town for most of my adult life.

At a fairly young age I developed a huge interest in computers, and basically everything electronical in nature.  I was intrigued by a device that could do so much, yet is so commonly misunderstood.

I feel that my interest in computers was the main reason for starting this company, and first and formost our goal is to stay on the leading edge of what technology can do.  In this industry more than any other, a few months of neglect can lead to a significant loss in the understanding of what the industry is doing, and where the industry is heading.

I spend a large portion of my "free" time dedicating myself to research and development of the latest trend or gadget in the technology sector.

I do however have many other passions.  Growing up, I was very much into hockey and other sports.  I was involved in Drumheller Minor Hockey for many years, and I am glad to see Drumheller Minor hockey developing, especially now with Drumheller having a Junior A hockey team.

Travel is a huge interest of mine, and I have been to a lot of the globe already, but that still amounts to only a small percentage of where I still have yet to go.  I find the different cultures across our planet have a lot to teach us.  In North America in general, and specifically I find in Alberta, we are a very driven culture, set to push the limits of what our body can handle in terms of stress load, and work load.  It has been a real eye opening experience to see how some other very different cultures interact.

If I had to describe myself in a few words, I would say I am very driven, compassionate, and open minded.  In regards to the latter, it cannot be said enough that the more we learn, the more we realize that we truely understand very little.

John Shoff is a Proud member in good standing of the Institute of Electrical and Electronics Engineers and has been involved with PCs and computer network design for over 10 years.
Institute of Electrical and Electronics Engineers


Don Donison
Field Service Technician

e-Mail:
ddonison@realitybytesinc.com

 

Don is an on-site or field service technician at Reality Bytes.  Don has been an employee since 2009 and has extensive training and knowledge in PC repair, and network support.

Don also has extensive training and experience in Xplornet Satellite and Xplornet Wireless services, installation and support.

Don performs various wireless installations such as point to point or point to multi point wireless links.

Don's main focus during mid week is the service and installation of Bell TV, the superior choice for television service.  Reality Bytes Incorporated is the local contracted support and installation company for Bell TV in the Drumheller and surrounding area (approx 100KMs)  We are booked and dispatched directly from Bell, so for all your Bell TV support needs, just call 1-800-SKYDISH which is available 24/7

Connie Robia
Office Manager

e-Mail: crobia@realitybytesinc.com

 

Connie is the office manager at Reality Bytes.  She has been part of our team since early 2008.  Connie handles basic phone support, scheduling, accounts payable / receiveable, and various other tireless duties at Reality Bytes.

Wil Kothlow
On-Site Technician

e-Mail:
wkothlow@realitybytesinc.com


 Wil is a very experienced and confident tech.  He will be able to help you with your PC, network, and software support needs.  
Michael Sharpe
Sales & Customer Service
e-Mail: msharpe@realitybytesinc.com
Michael Sharpe is the most recent addition to our team. Although he only joined us near the end of 2011, Michael brings over 5 years experience in retail sales. He is also proving to be a fast learner, with a keen understanding of customer relations.
Michael Hart
Sales & Customer Service / Certified Trainer
e-Mail: mhart@realitybytesinc.com
Michael Hart brings a programming background, along with certifications in Microsoft training to our customer base.  His cheery personality, along with his depth of knowledge in all things techie makes him a valuable asset to Reality Bytes
Israel Vidal
Inside Technical Services
e-Mail: ividal@realitybytesinc.com
Israel is a very solid tech, with a lot of patience.  A skill much needed when dealing with the many challenges we face at Reality Bytes.  We are proud to have him working with our team.