Reality Bytes Incorporated - Blog

By John Shoff on September 30, 2009 5:39 PM

Dealing with the winmail.dat file: the problem and the solutions

The Problem

Email users sometimes find that they receive email messages with a strange file attached, called winmail.dat. When they attempt to open this file, either it can't be opened at all, or it contains "garbage" data.

The situation causing this is that people are using several different email client programs to receive, read, and send email. The most commonly used email client programs at GPC seem to be Microsoft Outlook and Netscape (specifically the Messenger component), with a small minority of techno-geeks using Eudora. Unfortunately, Outlook does not "play nice" with the other email programs all the time. This causes problems, not for the sender of the email, but the recipient, particularly when actual files are attached to messages.